No credit expires unnoticed
Automatic alerts by traveler, amount and deadline before it expires.
Every travel program builds up issued tickets that never fly. Without tracking, they simply expire — and the amount already paid quietly becomes a loss.
The platform monitors every unused ticket, calculates the available credit, shows the expiration date and suggests using it on the traveler's next booking.
- of credits tracked
- 100%of credits tracked
- before every expiration
- Alertbefore every expiration
- to apply the credit
- 1 clickto apply the credit
Benefits
What this feature delivers in practice
Automatic application on the next purchase
When a new ticket is issued, the matching credit is suggested and deducted.
Report for finance
Total credit balance by cost center, treated as an asset instead of a lost expense.
Savings with no negotiation needed
It's the cheapest savings in the program: using what's already been paid for.
How it works
Four steps, from start to result
- 1
The platform identifies issued, unused tickets
- 2
It calculates the net credit after penalties
- 3
It alerts the traveler and the manager before it expires
- 4
It applies the credit to the next eligible booking
Comparison
Tools without this feature × TRAVEL MANAGER.AI
Unused tickets typically account for 2% to 5% of annual air spend. Without management, virtually all of that value simply expires.
| Criterion | Without the feature | With TRAVEL MANAGER.AI |
|---|---|---|
| Credit tracking | Manual spreadsheet, if it exists at all | Automatic, real-time dashboard |
| Expiration | Discovered only after it expires | Flagged well in advance |
| Credit usage | Depends on the traveler remembering | Automatically suggested at purchase time |
| Financial impact | Money already paid becomes a loss | Value flows back into the travel budget |
Real results
Who already uses Unused tickets
"We found $90K in stalled credits that would expire in 4 months. Recovering that alone paid for the project."
94% of credits used before expiring
- Challenge
- Canceled tickets turned into credits nobody tracked by traveler or expiration date.
- What changed
- Per-traveler credit inventory with expiration alerts and automatic application at issuance.
- Period
- Year 1
94%
of credits used
$327K
reused in new issuances
0
credits expired in the period
TRAVEL MANAGER.AI customer cases. Company names withheld under confidentiality agreement; figures audited within the platform's own reports.
I want these results
Want the same results with Unused tickets?
Tell us how you plan to use the feature. A specialist replies within 1 business day with an adoption plan and savings estimate.
Video proof
Video testimonial: Unused tickets in practice
Under a minute, straight from someone who uses it every day. Prefer to read? The full transcript is right below.
Recording in final edit
This testimonial's video is in post-production. The full transcript, reviewed and approved by the customer, is already available below.
Duration: 1:02Video with captions and on-demand playback (nothing loads until you click).
Testimonial transcript
94% of credits used before expiring
- 0:00InterviewerWhat was it like before the feature?
- 0:04Marcelo AntunesCanceled tickets turned into credits nobody tracked by traveler or expiration date.
- 0:14InterviewerWhat changed in your operation?
- 0:18Marcelo AntunesPer-traveler credit inventory with expiration alerts and automatic application at issuance.
- 0:27Marcelo AntunesWe found $90K in stalled credits that would expire in 4 months. Recovering that alone paid for the project.
- 0:38InterviewerWhat were the results in numbers?
- 0:42Marcelo AntunesIn numbers: 94% of credits used; $327K reused in new issuances; 0 credits expired in the period. (Year 1.)
- 0:52InterviewerWould you recommend it to another company?
- 0:55Marcelo AntunesAbsolutely. I couldn't go back to operating without Unused tickets — the team would notice the difference in the first week.
Verbatim transcript, published for accessibility and for search engines and AI assistants.
FAQ
Questions about Unused tickets
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